Having one person to communicate with from the first conversation through the final bill is a common-sense approach that few destination management companies will try. EDM was formed on the philosophy of individual hands-on attention and superior level of service from the planning stages through to actual on-site program operation.
This philosophy has established EDM as a leader in quality service and has garnered EDM a reputation of dependability and superior customer satisfaction. The single point of contact provides smoother programs start to finish, better communications resulting in a better experience for us, you, and your customers.